5 Common WordPress Errors and How to Fix Them
Published on July 29, 2024
10 min readIntroduction: The Stress of a Broken Website
There are few things more stressful for a website owner than visiting your own site only to be greeted by a cryptic error message instead of your beautifully crafted homepage. WordPress powers over 40% of the web, a testament to its flexibility and power. However, with so many moving parts—themes, plugins, hosting environments, and the core software itself—things can occasionally go wrong. When they do, the experience can be deeply frustrating, especially when the error messages are vague or non-existent.
When your site is down, it can feel like a disaster. You're losing potential customers, readers, and credibility with every passing minute. The good news is that you're not alone. The most common WordPress errors have been encountered and solved by thousands, if not millions, of people before you. This guide will serve as your first-aid kit for these digital emergencies. We'll walk you through diagnosing and fixing five of the most frequent issues, providing clear, step-by-step instructions to get your site back online quickly and confidently.
A Crucial First Step: Backups and Debugging
Before attempting any fix, it is absolutely critical to ensure you have a recent, complete backup of your website (both files and database). If you don't have one, now is the time to contact your hosting provider to see if they offer automated backups. Never perform major troubleshooting on a live site without a safety net. A simple mistake could turn a minor issue into a major data loss event.
Additionally, it's wise to enable WordPress's built-in debugging mode. This will replace a blank white screen or a generic error message with specific PHP errors, which can point you directly to the source of the problem. To do this, connect to your site via FTP or your host's File Manager, open your wp-config.php file, and find the line that says define( 'WP_DEBUG', false );. Change false to true. It's also helpful to add the following lines below it:
define( 'WP_DEBUG_LOG', true );
define( 'WP_DEBUG_DISPLAY', false );
This will log all errors to a debug.log file within your wp-content folder without displaying them publicly on your site. Remember to turn debugging off once you've solved the issue.
1. The White Screen of Death (WSoD)
This is the most infamous WordPress error. You go to your site, and all you see is a stark, blank white screen. No error message, no hints, nothing. It’s the digital equivalent of a dial tone. The cause is almost always a PHP error or a memory limit issue, often triggered by a misbehaving plugin or theme.
How to Fix It:
-
Check for Plugin Conflicts: This is the number one cause. If you can still access your admin dashboard (
/wp-admin), navigate to Plugins > Installed Plugins and deactivate them all. If your site comes back, you've confirmed a plugin issue. Now, reactivate them one by one, reloading your site after each activation. When the WSoD returns, the last plugin you activated is the culprit. Deactivate it again (via FTP if necessary) and find a replacement or contact its developer for a fix. -
If You Can't Access Your Admin: If the WSoD locks you out of your dashboard, you'll need to use an FTP client (like FileZilla) or your host's file manager.
- Connect to your server and navigate to the
wp-contentfolder. - Find the
pluginsfolder and rename it to something likeplugins_oldorplugins_deactivated. - This forces WordPress to deactivate all plugins. Try accessing your site and admin dashboard now. If it works, you've found the issue. Rename
plugins_oldback toplugins. Then, log in to your dashboard and activate each plugin one by one to find the faulty one.
- Connect to your server and navigate to the
-
Switch to a Default Theme: If deactivating plugins doesn't help, your theme might be the problem. Using FTP, navigate to
wp-content/themes. Find your active theme's folder and rename it. This will force WordPress to fall back to a default theme like 'Twenty Twenty-Four'. If this fixes the issue, you know your theme is the source of the error. You may need to reinstall it from a fresh download or contact the theme developer for support. This is why using a child theme for customizations is so important—it protects your modifications during troubleshooting. -
Increase PHP Memory Limit: A WSoD can occur if a script exhausts the server's allocated memory. This is common with complex plugins or poorly coded themes. You can increase this limit by editing your
wp-config.phpfile, located in your site's root directory. Add this line of code just before the/* That's all, stop editing! Happy publishing. */line:define('WP_MEMORY_LIMIT', '256M');In some cases, you may need to go higher, to
512M, but if that doesn't solve it, the issue is likely not memory-related.
2. Internal Server Error (500 Error)
This is another frustratingly vague error. The message 'Internal Server Error' or '500 Error' simply means that something went wrong on the server, but the server couldn't be more specific about the cause. For WordPress users, this often points to a corrupted .htaccess file, exhausted PHP memory limit, or incorrect file permissions.
How to Fix It:
- Check for a Corrupt
.htaccessFile: This is a very common cause and the easiest to check. Access your site's files via FTP and find the.htaccessfile in the root directory. (Note: it's a hidden file, so you may need to enable 'Show Hidden Files' in your FTP client). Rename it to something like.htaccess_old. Now, try to load your site. If it works, you've found the problem. To generate a fresh, clean.htaccessfile, simply log into your WordPress admin dashboard, navigate to Settings > Permalinks, and click 'Save Changes' without altering any settings. This regenerates the file with the correct rules. - Increase PHP Memory Limit: Just as with the WSoD, an internal server error can be a symptom of insufficient memory. Follow the steps in the previous section to increase the memory limit in your
wp-config.phpfile. - Check File Permissions: Incorrect file permissions can restrict the server from accessing and executing necessary files. WordPress files should typically be set to
644, and folders to755. You can check and change these permissions using your FTP client. Right-click on a file or folder and look for an option like 'File Permissions' or 'CHMOD'. Be careful not to set permissions to777, as this makes your files writeable by anyone and is a major security risk. - Re-upload Core Files: In rare cases, a core WordPress file may have become corrupted. You can fix this by downloading a fresh copy of WordPress from WordPress.org. Unzip the file, and then use FTP to upload and overwrite the
wp-adminandwp-includesfolders on your server. Do NOT overwrite thewp-contentfolder, as that contains your themes and plugins.
3. Error Establishing a Database Connection
This error is refreshingly clear compared to the others: WordPress cannot communicate with your database. Your site's content—all your posts, pages, user data, and settings—lives in the database. Without a connection, your site is just an empty shell. This usually happens for one of two reasons: the database credentials in your wp-config.php file are wrong, or the database server itself is unresponsive.
How to Fix It:
- Verify Your
wp-config.phpCredentials: This is the most common cause and the first place to look. Open yourwp-config.phpfile and carefully check that the following values are correct:DB_NAME(database name),DB_USER(database username),DB_PASSWORD(database password), andDB_HOST(database host/server, oftenlocalhost). You can find these correct credentials in your hosting account's control panel (e.g., cPanel or Plesk, often under a section called 'MySQL Databases'). Even a single typo will break the connection. If you recently changed your hosting password, you must update it here as well. - Check if Your Database Server is Down: It's possible that the credentials are correct but the database server itself is not responding. This can happen due to high traffic or issues with your hosting provider. To check this, try to access your
phpMyAdminfrom your hosting control panel. If you can't connect, then the database server is likely down. At this point, you must contact your hosting provider's support team with the exact error message. They can quickly diagnose and resolve server-side database issues. - Repair the Database: In some cases, your database may have become corrupted. WordPress has a built-in repair mode. To use it, add the following line to your
wp-config.phpfile:define('WP_ALLOW_REPAIR', true);. Then, navigate toyourwebsite.com/wp-admin/maint/repair.php. You'll see an option to 'Repair Database'. Once finished, it's crucial that you remove the line of code from yourwp-config.phpfile, as leaving it enabled is a security risk.
4. 404 Not Found Error
A 404 error means the server can't find the requested page. While it's normal if a user mistypes a URL, it's a major problem when it happens on all your internal pages (like posts and pages) even though your homepage loads fine. This scenario almost always points to an issue with WordPress's permalink settings and the .htaccess file.
How to Fix It:
- Reset Your Permalinks: This simple fix works over 90% of the time. In your WordPress dashboard, go to Settings > Permalinks. Don't change any of the settings. Just scroll down and click the 'Save Changes' button. This single action forces WordPress to flush its internal rewrite rules and regenerate the
.htaccessfile, which should resolve the 404 errors on your pages. - Manually Edit
.htaccess: If saving your permalinks doesn't work, it might be because WordPress doesn't have permission to write to the.htaccessfile. In this case, you can add the rules manually. The standard WordPress.htaccesscode looks like this:
Copy this code and paste it into your# BEGIN WordPress <IfModule mod_rewrite.c> RewriteEngine On RewriteRule .* - [E=HTTP_AUTHORIZATION:%{HTTP:Authorization}] RewriteBase / RewriteRule ^index\.php$ - [L] RewriteCond %{REQUEST_FILENAME} !-f RewriteCond %{REQUEST_FILENAME} !-d RewriteRule . /index.php [L] </IfModule> # END WordPress.htaccessfile, replacing any existing WordPress rules.
5. Stuck in Maintenance Mode
When you update a plugin, theme, or WordPress core, WordPress creates a temporary file named .maintenance in your site's root directory. This file is what displays the 'Briefly unavailable for scheduled maintenance. Check back in a minute.' message. After the update completes, this file should be deleted automatically. However, if an update times out or is interrupted (e.g., you close your browser tab too early), the file might get left behind, leaving your site stuck in maintenance mode.
How to Fix It:
- Delete the
.maintenanceFile: This is a very simple fix. Connect to your site via FTP or your host's file manager. Look for the file named.maintenancein your site's root directory (the same placewp-config.phpis located). Delete that file. As soon as it's gone, your site will be back to normal. It's a good practice to then log in and check if the failed update needs to be re-run, as the interruption may have left it in an incomplete state.
Conclusion: A Proactive Approach
While knowing how to fix these errors is crucial, adopting a proactive approach can prevent many of them from ever happening. Regularly back up your site, use a staging environment to test updates before applying them to your live site, choose high-quality themes and plugins from reputable developers, and invest in quality WordPress hosting. By combining these preventative measures with your new troubleshooting skills, you can ensure your WordPress site remains a stable, reliable asset for your business.
Written by
Ajaya BK
Ajaya is a WordPress Virtual Assistant specializing in helping businesses set up, fix, and optimize their websites for speed, reliability, and clarity.
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